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Services Detailing, Service, Repairs, Mechanics, Etc.

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Old 12-09-2011, 10:16 AM   #1
captjohn22
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Default Henriques service

I am the Captain of a 42 Henriques express. A month ago I was on my way to Newport RI. to load on Dock Wise Transport to St. Thomas. I hit a submerged object in the Hudson river, damageing one prop , totaled the other and bent the shaft. I called Rich Carrino of the North Hudson YC who agreeded to wait and he pulled my boat at 6 PM on a Sunday.[ Thanks Rich ] I had spaire props but now I need a shaft and strut . I left a message on Henriques phone that night. They called me back in the morning and at 1:30 Monday afternoon their van pulled up with a shaft and strut they removed from a boat they had under construction. They had me ready to go back in the water that night so I was able to make the loading in time.
Again thanks Rich Carrino and thanks Henriques Yachts for the great customer service.
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Old 12-09-2011, 10:40 AM   #2
freezorburn
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Location: New Jersey - gotta problem wit dat?
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Thats great to hear!. I ride up the hudson river several times every week. I am not the only one that has noticed that, Over the past year the amount of debris is higher then ever! Ferry boats are getting beat up so bad, there dry dock is packed with boats to fix.

My wife is in the US Army Corps and they have there two Garbage crane running 7 days a week and can't keep up. ride slow in the Hudson.
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Old 12-09-2011, 12:28 PM   #3
DonK
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Damn, that's a heck of a ding! must've been a sickening feeling...

Kudos to all involved to get you underway again...refreshing to hear when most stuff these days is bashing.
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Old 12-09-2011, 03:18 PM   #4
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Default they are great boats also..

guess that starts with the people...
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Old 12-09-2011, 04:12 PM   #5
captjohn22
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Quote:
Originally Posted by TTesterman View Post
guess that starts with the people...
I have been taking my personel boat to them for service for a few years now. They are just so EZ to deal with.
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