Alutecnos Product Service

Another Grand · 10-20-2006, 04:53 PM

It is always interesting to see what level of service companies put you on and how they treat each individual person. All I can say is Alutecnos is hands down top notch customer service and I just thought I would let you guys know. I fish my equipment hard and two years ago my Alutecnos fighting belt broke. Within a week they sent me a new plate in the mail so I could fix the belt, I was impressed. Partly because of that experience I recently purchased three 130's used over the internet. During that fight with the bigger fish the other night I noticed the drag was a little sticky to pull the initial drag. I had not had the reels looked at or maintained since purchasing them used, and was a little worried I got abused on the internet. Being a little concerned I contacted Alutecnos customer service, Franco Zanetti who put me in touch with this cool azz dude Eros who runs the operation over here. Eros had me come down to Miami and personally sat there and took apart and cleaned the reel in fronts of me showing me step by step how to do it, and then sat there and took the time just to make sure I understood. All I have to say is wow, they have an unbelievable fishing reel......Italian machinery at its finest, the reels drag now is butter :rabbit: I was extremely impressed with all of their equipment but most of all, their customer service. Thanks Franco and Eros

These guys are stand up characters.

If anybody is interested in stepping up anytime soon, do yourself a favor and check out these reels. I dont mean to push a product on here, but just wanted to let you know what level this company is on from another fisherman's point of view. I will be purchasing more of their products in the future.

Johnny

njoimia · 10-20-2006, 05:15 PM

there are great reels. but i support US products, the only thing the us is making... penn!

quack quack · 10-20-2006, 06:34 PM

Hate to bust your bubble but Penn is now made in CHINA :shock:

That is cool Johnny

njoimia · 10-20-2006, 07:22 PM

i believe you are wrong.. they are still making them in Philadelphia.

njoimia · 10-20-2006, 07:30 PM

internationals and SS are made here, the rest are not...

njoimia · 10-20-2006, 07:33 PM

sorry i meant internationals

JupiterSailfish · 10-21-2006, 01:03 PM

I've been thinking about the 50W 2 -speed Alutecnos, but the only thing that is bothering me is the drag lever going from a little drag to free-spool. I debating between the Alutecnos and Tiagra.

Beerman · 10-21-2006, 05:19 PM

Quote:

Originally Posted by njoimia

there are great reels. but i support US products, the only thing the us is making... penn!

Dont forget AVETS, but they dont have an 80 yet, but believe they will be coming out with one soon

jedi243 · 10-23-2006, 04:14 PM

And Accurate .. should see that Avet 80 in the next few weeks.

stag11 · 10-24-2006, 04:15 AM

I fish 4 80W alutecnos reels. Would not trade them for anything. These reels are very well designed for smooth reliable operation unlike the cars produced over there. I have also found that they give great customer service. I also fish a new accurate 80W that is just as smooth except for the exceptionally loud clicker. This will wake any one up on those all night sword trips.

10-20-2006, 04:53 PM	#1 (permalink)
Another Grand Hooked Up Join Date: Mar 2005 Posts: 971	Alutecnos Product Service It is always interesting to see what level of service companies put you on and how they treat each individual person. All I can say is Alutecnos is hands down top notch customer service and I just thought I would let you guys know. I fish my equipment hard and two years ago my Alutecnos fighting belt broke. Within a week they sent me a new plate in the mail so I could fix the belt, I was impressed. Partly because of that experience I recently purchased three 130's used over the internet. During that fight with the bigger fish the other night I noticed the drag was a little sticky to pull the initial drag. I had not had the reels looked at or maintained since purchasing them used, and was a little worried I got abused on the internet. Being a little concerned I contacted Alutecnos customer service, Franco Zanetti who put me in touch with this cool azz dude Eros who runs the operation over here. Eros had me come down to Miami and personally sat there and took apart and cleaned the reel in fronts of me showing me step by step how to do it, and then sat there and took the time just to make sure I understood. All I have to say is wow, they have an unbelievable fishing reel......Italian machinery at its finest, the reels drag now is butter :rabbit: I was extremely impressed with all of their equipment but most of all, their customer service. Thanks Franco and Eros These guys are stand up characters. If anybody is interested in stepping up anytime soon, do yourself a favor and check out these reels. I dont mean to push a product on here, but just wanted to let you know what level this company is on from another fisherman's point of view. I will be purchasing more of their products in the future. Johnny

10-20-2006, 06:34 PM	#3 (permalink)
quack quack Old Salt Join Date: Nov 2005 Location: lake worth Best Catch: 25lb codfish 5 yrs old first hanger Posts: 4,456	Hate to bust your bubble but Penn is now made in CHINA :shock: That is cool Johnny __________________ Either we can be a part of the solution or we can be the victims of a decision.

10-23-2006, 04:14 PM	#9 (permalink)
jedi243 Grunt Join Date: Apr 2005 Posts: 8	Other US manufacturers And Accurate .. should see that Avet 80 in the next few weeks.

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10-20-2006, 05:15 PM	#2 (permalink)
njoimia Lines In Join Date: Feb 2005 Location: Miami Beach Boat: 56' Best Catch: all of them. Occupation: fishing Posts: 98	there are great reels. but i support US products, the only thing the us is making... penn!

10-20-2006, 07:22 PM	#4 (permalink)
njoimia Lines In Join Date: Feb 2005 Location: Miami Beach Boat: 56' Best Catch: all of them. Occupation: fishing Posts: 98	i believe you are wrong.. they are still making them in Philadelphia.

10-20-2006, 07:30 PM	#5 (permalink)
njoimia Lines In Join Date: Feb 2005 Location: Miami Beach Boat: 56' Best Catch: all of them. Occupation: fishing Posts: 98	internationals and SS are made here, the rest are not...

10-20-2006, 07:33 PM	#6 (permalink)
njoimia Lines In Join Date: Feb 2005 Location: Miami Beach Boat: 56' Best Catch: all of them. Occupation: fishing Posts: 98	sorry i meant internationals

10-21-2006, 01:03 PM	#7 (permalink)
JupiterSailfish Hooked Up Join Date: Aug 2006 Location: Jupiter, FL Best Catch: 170lb Swordy - Tag Teamed it Posts: 579	I've been thinking about the 50W 2 -speed Alutecnos, but the only thing that is bothering me is the drag lever going from a little drag to free-spool. I debating between the Alutecnos and Tiagra.

10-24-2006, 04:15 AM	#10 (permalink)
stag11 Lines In Join Date: Jun 2006 Location: Miami Boat: Fishing, Food Occupation: Self Employed Posts: 17	I fish 4 80W alutecnos reels. Would not trade them for anything. These reels are very well designed for smooth reliable operation unlike the cars produced over there. I have also found that they give great customer service. I also fish a new accurate 80W that is just as smooth except for the exceptionally loud clicker. This will wake any one up on those all night sword trips.

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